Last updated: February 2021

INTRODUCTION
Thank you for choosing to be part of our community at Global Translations (“company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us here.

When you visit one of our website https://www.globaltranslationsonline.com/ and/or https://www.globaltranslationsonline.com (“Site”), use our services, trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain the most straightforward way possible what information we collect, how we use it, and what rights you have about it.

This privacy policy applies to all information collected through the Site, email correspondence with us, mobile apps, API, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Site” and “Services”).

Please read this privacy policy carefully, as it will help you make informed decisions about sharing your personal information with us. If there are any terms in this privacy policy that you disagree with, please discontinue use of our site and our Services.

TABLE OF CONTENTS
● WHAT INFORMATION DO WE COLLECT?
● HOW DO WE USE YOUR INFORMATION?
● HOW DO WE SHARE YOUR INFORMATION?
● COOKIES AND OTHER TRACKING TECHNOLOGIES
● SOCIAL MEDIA FEATURES, AD NETWORKS, AND DO NOT TRACK
● THIRD-PARTY WEBSite AND CONTENT
● HOW LONG DO WE KEEP YOUR INFORMATION?
● KEEPING YOUR INFORMATION SAFE
● INFORMATION FROM MINORS
● YOUR PRIVACY RIGHTS AND HOW TO EXERCISE THEM
● DATA CONTROLLER/PROCESSOR
● RIGHTS OF CALIFORNIA RESIDENTS
● UPDATES TO THIS POLICY
● HOW CAN YOU CONTACT US ABOUT THIS POLICY?
● WHAT INFORMATION DO WE COLLECT?

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the Services, products, and features you use. Specifically, we collect the following information by the following means. When we talk about “Personal Information” in this privacy notice, we mean all of the data collected by us as detailed below, as long as this information is by itself or with other data or information we possess to identify you or any other individual.

The personal information you disclose to us
The short story: We collect personal information that you provide, such as name, address, and contact information, including country of residence and company name, passwords and security data, payment information, and social media login data.

We collect personal information that you voluntarily provide to us when:

● Registering on the Site as a customer or freelancer
● You contact sales and express an interest in obtaining information about us or our products and Services
● When you interact with our customer support
● When you share with our text and documents to be translated.

The personal information you disclose to us includes the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, company name, industry, and other similar contact data.

Credentials.
We collect passwords, password hints, and similar security information used for authentication and account access.

Information Automatically Collected
The short story: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Site. This information is primarily needed to maintain the security and operation of our Site and for our internal analytics and reporting purposes.

We automatically collect certain information when you visit, use, or navigate the Site. This automated collection of data is performed using cookies and similar technologies.

Personal information we automatically collect does not reveal your specific identity (like your name or contact information) but may include the following:

Device and usage information, such as your IP address, browser, device characteristics, operating system, language preferences, referring URLs, and device name.
Country, location, information about how and when you use our Site, and other technical details.

Information Collected From Other Sources
The short story: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook, Google, and LinkedIn), as well as from other third parties.

Examples of the information we receive from other sources include:

Social media profile information (your name, gender, birthday, email, current city, state, and country, user identification numbers for your contacts, profile picture URL, and any other information that you choose to make public);
Marketing leads and search results and links, including paid listings (such as sponsored links).

HOW DO WE USE YOUR INFORMATION?
The short story: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Site for a variety of business purposes described below. We process your data for these purposes in reliance on our legitimate business interests (“Business Purposes”) to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate and operate the Site, provide you with our Services and products, and fulfill and manage your orders – For Contractual and Business Reasons. This will include authenticating you to give access to the Services and the Site, providing you with assistance and support.
To send administrative information to you – for Business Purposes, Legal Reasons, and Contractual Reasons. We may use your personal information to send you the product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To send you marketing and promotional communications – with your Consent. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is by your marketing preferences. You can opt-out of our marketing emails at any time (see “Your Privacy Rights” below).
To post testimonials with your Consent. We post testimonials on our Site that may contain personal information. Beforeaccess posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us and be sure to include your name, testimonial location, and contact information.

Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and measure its effectiveness. For more information, see our Cookie Policy.

Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Site.
To protect our Site for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
To enable user-to-user communications, we may use your information to help user-to-user communications with each user’s consent to enable user-to-user communications.
To enforce our terms, conditions, and policies – for Legal and Contractual Reasons and Business Reasons.
To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other lawful request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improve our Site, products, services before access, marketing, and experience.

HOW DO WE SHARE YOUR INFORMATION?
The short story: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill our contract and legal obligation to you or other business obligations.

We only share and disclose your information in the following situations:

● With your Consent. We may disclose your personal information for any other purpose with your consent.
● Compliance with Laws. We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
● Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
● Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or are under common control.

Business Partners, Vendors, Consultants, and Other Third-Party Service Providers.

● We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Site, which will enable them to collect data about how you interact with the Site over time.
● These Service Providers may have access to your personal information, depending on their specific roles and purposes. They may only use it for such limited purposes as determined in our agreements with them.

Business Transfers.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Advertisers.

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to our Site and other websites in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you. See our Cookie Policy for further information.

Other Users.

When you share personal information (for example, by posting comments, contributions, or other content to the Site) or otherwise interact with public areas of the Site, such personal information may be viewed by all users. It may be publicly distributed outside the Site in perpetuity. If you interact with other users of our Site and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view depictions of your training, communicate with you within our Site, and view your profile.

COOKIES AND OTHER TRACKING TECHNOLOGIES
In short: We may use cookies and other tracking technologies to collect and store your information.

“Cookies” are data files that are placed on your device or computer and often include a unique anonymous identifier.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our Site.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

SOCIAL MEDIA FEATURES, AD NETWORKS, AND DO NOT TRACK
The short story: Our Site includes certain Social Media features. These Social Media Features may collect certain Personal Information. Their policies, not ours, govern your interactions with these third parties’ social media FeaturesBefore access.

Due to lack of standardization, currently, our systems do not recognize browser “do-not-track” requests.

Our Services include certain Social Media features, widgets, such as the “Facebook Like” or “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect certain Personal Information such as your IP address or which page you are visiting on our Site and may set a cookie to enable them to function correctly. Social Media Features are either hosted by a third party or hosted directly on our Site and Services. Their policies, not ours, govern your interactions with these third parties’ Social Media Features.

You can manage your preferences for many of these advertising programs through the links provided below:
●
● Facebook
● Twitter
● Instagram
● LinkedIn
● INTERNATIONAL TRANSFERS
● The short story: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Mexico. Please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your dataset “Disclosure of Your Information” above).

THIRD-PARTY WEBSite AND CONTENT
The short story: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Site.

The Site may contain advertisements from third parties that are not affiliated with us and link to another website, online services, or mobile applications. We cannot guarantee the safety and privacy of the data you provide to any third parties. This privacy policy does not cover any data collected by third parties. We are not responsible for any third parties’ content or privacy and security practices and policies, including other webSite, services, or applications that may be linked to or from the Site. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?
The short story: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this privacy policy unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your data has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

KEEPING YOUR INFORMATION SAFE
The short story: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect any personal information we process. We are also ISO/ICE 27001:2013 certified, which is the leading global standard for information security. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Site is at your own risk. You should only access the Services within a secure environment.

INFORMATION FROM MINORS
The short story: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. Using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you become aware of any data we have collected from children under age 18, please contact us.

YOUR PRIVACY RIGHTS AND HOW TO EXERCISE THEM?
The short story: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request by applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.

UPDATES TO THIS POLICY
The short story: We will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or directly sending you a notification. We encourage you to frequently review this privacy policy to be informed of how we protect your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, contact us here or by email to
info@globaltranslationonline.com